Privacy policy

The Privacy Policy of lucciluxbyluciana.myshopify.com (referred to as the “Site” or “we”) outlines how Personal Information is collected, used, and disclosed when visitors browse or make purchases on the Site.

Contact Information

If you have further questions, require additional details about our privacy practices, or wish to file a complaint after reviewing this policy, please reach out to us via email at lucciluxbyluciana@yahoo.com or by mail at the following address:

2019 Wilson Rd. B, Little Rock, AR. 72205

Collection of Personal Information

When you visit the Site, information about your device, interactions with the Site, and details needed to process your purchases are collected. Additional information may be gathered if you contact us for customer support. In this Privacy Policy, any information concerning an identifiable individual (including the details below) is referred to as “Personal Information”. Refer to the list below for specifics on the Personal Information collected and its purposes.

Device information Purpose of collection: to optimize Site performance and accuracy, and to conduct analytics on Site usage. Source of collection: Automatically collected through cookies, log files, web beacons, tags, or pixels when accessing our Site. Disclosure for a business purpose: Shared with our processor Shopify. Personal Information collected: Web browser version, IP address, time zone, cookie data, viewed sites or products, search terms, and Site interaction details. Order information Purpose of collection: to fulfill contracts and provide products/services, process payments, arrange shipping, issue invoices/order confirmations, communicate with you, screen orders for risks or fraud, and send product/service-related information or advertising based on your preferences. Source of collection: Provided by you. Disclosure for a business purpose: Shared with our processor Shopify, UPS, USPS, & FEDX. Personal Information collected: Name, billing address, shipping address, payment information (credit/debit card numbers), email address, and phone number. Customer support information Purpose of collection: to offer customer support.

Sharing Personal Information

We share Personal Information with service providers to facilitate service provision and contract fulfillment. For instance:

We utilize Shopify to operate our online store. More details on Shopify's use of Personal Information can be found here: https://www.shopify.com/legal/privacy. Personal Information may be shared to adhere to laws, respond to legal requests, or safeguard rights.

Behavioral Advertising

Personal Information is used to deliver targeted advertisements or marketing communications we believe may interest you. For example:

We employ Google Analytics to comprehend how customers use the Site. Information on Google's use of Personal Information can be found here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

For more details on targeted advertising, visit the Network Advertising Initiative’s educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Opt-out options for targeted advertising can be accessed through the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your personal information to provide services including product sales, payment processing, order shipping, and keeping you informed about new products, services, and offers.

Lawful Basis

For residents of the European Economic Area (“EEA”), personal information is processed based on various lawful bases outlined in the General Data Protection Regulation (“GDPR”).

Complaints

If you wish to file a complaint, please contact us via email or mail using the details provided under “Contact”.

If you are dissatisfied with our response, you have the right to lodge a complaint with the relevant data protection authority. Contact your local data protection authority or our supervisory authority.

Last updated: 12/28/2022